Check-in & Check-out Times

Please note that check-in is between 14h00 – 18h00 and check-out is before 10h30. Special arrangements can be made on request.

Deposit & Cancellation Policy

Your reservation will only be confirmed upon receipt of the required deposit on the agreed date. Until the full deposit is received, Plettenberg Bay Game Reserve will be at liberty to release the reservation without notice.

No verbal cancellations will be accepted.

Plettenberg Bay Game Reserve reserves the right to charge the full payment if you cancel your booking on arrival or during the stay.

We require a 50% deposit to confirm your booking. If you cancel before arrival, you will forfeit all or a percentage of your deposit paid:

  • The full deposit paid is forfeited if you cancel 14 days or less before the date of arrival or do not arrive at all.
  • 75% of deposit paid is forfeited if you cancel 15 – 28 days before date of arrival.
  • 50 % of deposit paid is forfeited if you cancel 28 days or more before date of arrival.

Children’s Policy

Children between 2 and 12 years pay 50% of the adult rate, however, from October 2009 children younger than 2 years will pay R100 per night. Children between the age of 2 and 5 years will be charged at 25% of the adult rate. Children between 6-12 years will pay 50% and children 12 years and older will be charged the full rate.

Babysitters can be arranged at a minimum rate of R35.00 per hour, which must be paid directly to the babysitter